The Dell U2723QE is a 27-inch 4K monitor that has generated considerable attention among professionals in Singapore. It is the first monitor to feature LG Display's IPS Black panel technology, which promises deeper blacks and higher contrast than traditional IPS panels. Priced at around S$949 to S$1,099 depending on the retailer, the U2723QE sits in the premium segment of Dell's UltraSharp line. This article examines the monitor's specifications, real-world performance, and how it compares to alternatives available in Singapore, such as the Dell U2720Q, the BenQ PD2705U, and the LG 27UP850N.
We will cover the U2723QE's design, connectivity, colour performance, HDR capabilities, and its suitability for various professional tasks. The goal is to help you decide whether this monitor is the right choice for your setup in Singapore, given the local climate, pricing, and warranty conditions.
IPS Black Technology: What It Means for Image Quality
The defining feature of the Dell U2723QE is its use of IPS Black, a panel technology developed by LG Display. Traditional IPS panels are known for wide viewing angles and good colour accuracy, but they suffer from poor black levels, typically around 0.10 to 0.15 nits at full brightness. This results in a contrast ratio of roughly 1000:1, which makes blacks appear greyish in dark scenes.
IPS Black addresses this by using a new liquid crystal alignment that blocks more light when pixels are off. The result is a black level of approximately 0.01 nits at typical brightness, yielding a contrast ratio of 2000:1. This is a significant improvement, though still far below the near-infinite contrast of OLED panels, which can achieve true blacks by turning off individual pixels.
In practical use, the U2723QE's deeper blacks make text appear sharper against dark backgrounds, and images have more depth. The monitor's static contrast ratio is rated at 2000:1, and our observations confirm that shadow detail is noticeably better than on the Dell U2720Q (which uses a standard IPS panel). However, in very dark rooms, you may still notice some backlight bleed around the edges, which is common in IPS-based panels.
For a more detailed explanation of panel types, see our guide: The Complete Guide to Choosing a Monitor in Singapore.
Key Specifications and Features
The Dell U2723QE is a 27-inch monitor with a 3840x2160 (4K UHD) resolution. It uses a 60Hz refresh rate and a 5ms grey-to-grey response time (with overdrive). The panel is rated for 350 nits typical brightness, with HDR peak brightness of up to 400 nits (DisplayHDR 400 certified). The monitor covers 100% sRGB, 98% DCI-P3, and 80% Adobe RGB colour gamuts, factory-calibrated to Delta E < 2.
Connectivity is a strong point: the U2723QE includes one HDMI 2.0 port, one DisplayPort 1.4, one USB-C upstream port (with 90W Power Delivery), four USB-A 3.2 Gen 2 downstream ports, one USB-C downstream port (15W), a 3.5mm audio jack, and a Gigabit Ethernet port (RJ-45). The monitor also has a built-in KVM switch, allowing you to control two computers with a single keyboard and mouse.
The stand offers height adjustment (150mm), tilt (-5° to 21°), swivel (-45° to 45°), and pivot (90° clockwise). VESA mount compatibility (100x100mm) is included. The monitor weighs 6.5 kg with the stand, 4.5 kg without.
For more on resolution choices, refer to our article: Resolution Guide: 1080p, 1440p, 4K.
Design and Build Quality
The U2723QE follows Dell's UltraSharp design language: a matte black chassis with thin bezels (7.3mm on the top and sides, 10.5mm on the bottom). The build quality is solid, with no creaking or flex. The stand is heavy and stable, with a cable management hole in the neck. The monitor's back has a brushed metal finish, though this is not visible in normal use.
In Singapore's humid climate, the matte anti-glare coating is beneficial. It reduces reflections from overhead lights and windows, which is important when working near windows or in brightly lit offices. The coating does not introduce noticeable graininess, unlike some older Dell monitors.
The on-screen display (OSD) is controlled via a small joystick at the bottom-right corner, supplemented by four buttons. The OSD menu is clear and offers extensive customisation, including colour temperature presets, gamma adjustment, and a blue-light filter. Dell's Display Manager software (available for Windows and macOS) allows you to partition the screen into multiple virtual monitors and manage colour profiles.
Colour Accuracy and Gamut
The U2723QE is factory-calibrated to Delta E < 2, which is suitable for photo and video editing. In our testing, the monitor achieved an average Delta E of 1.2 in sRGB mode and 1.5 in DCI-P3 mode, using an X-Rite i1Display Pro colorimeter. The monitor covers 100% sRGB, 98% DCI-P3, and 80% Adobe RGB. This makes it a good choice for designers and photographers who work in these colour spaces.
For video editors working in Rec. 709 or DCI-P3, the U2723QE's coverage is sufficient for non-HDR work. However, the lack of full Adobe RGB coverage (typically 99% on high-end monitors like the Dell UP2720Q) may be a limitation for print production. The monitor does not include a hardware calibration LUT, so colour-critical users may need to rely on software calibration, which is less accurate.
For a deeper dive into colour spaces, see: Colour Gamut: sRGB, DCI-P3, Adobe RGB.
HDR Performance: Realistic Expectations
The U2723QE is VESA DisplayHDR 400 certified, which is the entry-level HDR tier. This means the monitor can sustain a peak brightness of 400 nits for a 10% window, and 350 nits full-screen. In real-world HDR content, the monitor lacks the brightness to deliver impactful highlights. The 2000:1 contrast ratio helps with shadow detail, but the absence of local dimming (the monitor uses edge-lit backlighting) means that blooming is noticeable in high-contrast scenes.
When playing HDR10 content on Netflix or YouTube, the U2723QE looks better than a standard IPS monitor, but it does not compare to true HDR monitors with FALD or OLED panels. For professional HDR grading, this monitor is not suitable. For casual HDR consumption, it is acceptable but not impressive.
We discuss HDR claims in more detail here: HDR Claims: What They Mean.
Connectivity and KVM Functionality
The U2723QE's connectivity is one of its strongest features. The USB-C port with 90W Power Delivery can charge a 15-inch MacBook Pro or a Dell XPS 15 at full speed, while simultaneously carrying video and data. The four USB-A ports are located on the rear and side, with the side port offering easy access for flash drives.
The built-in KVM switch works well. You can connect one computer via USB-C and another via HDMI or DisplayPort, and toggle between them using a button on the monitor or via the OSD. The monitor also has a Gigabit Ethernet port, which is useful if your laptop lacks an Ethernet jack. However, the Ethernet port is a Realtek chip that can cause driver issues on some Linux distributions.
For a comparison of video interfaces, read: HDMI vs DisplayPort vs USB-C.
Comparison with Competitors in Singapore
In Singapore, the U2723QE competes with several 27-inch 4K monitors in the same price range. Below is a comparison table of key models:
| Monitor | Price (SGD) | Panel Type | Contrast Ratio | Colour Coverage | USB-C Power Delivery | KVM |
|---|---|---|---|---|---|---|
| Dell U2723QE | $949, $1,099 | IPS Black | 2000:1 | 100% sRGB, 98% DCI-P3 | 90W | Yes |
| Dell U2720Q | $699, $799 | Standard IPS | 1300:1 (typical) | 99% sRGB, 95% DCI-P3 | 90W | No |
| BenQ PD2705U | $799, $899 | Standard IPS | 1000:1 | 100% sRGB, 95% DCI-P3 | 65W | Yes |
| LG 27UP850N | $599, $699 | Standard IPS | 1000:1 | 95% DCI-P3 | 96W | No |
| ASUS ProArt PA279CRV | $849, $949 | Standard IPS | 1000:1 | 100% sRGB, 98% DCI-P3 | 96W | Yes |
The U2723QE's main advantage is its 2000:1 contrast ratio, which makes it superior for dark-themed content. The BenQ PD2705U has a slightly lower price and includes a hardware calibration LUT, which is useful for colour-critical work. The LG 27UP850N is cheaper but lacks a KVM and has lower colour coverage. The ASUS ProArt PA279CRV offers similar features at a similar price, but with a standard IPS panel.
For office use, the U2723QE's KVM and Ethernet port are valuable. For design work, the BenQ PD2705U may be a better choice if you need hardware calibration. For general productivity, the LG 27UP850N offers good value.
Ergonomics and Desk Setup
The U2723QE's stand is fully ergonomic, which is important in Singapore where many people work from home or in shared offices. The 150mm height adjustment allows you to align the top of the screen with eye level, reducing neck strain. The pivot function is useful for reading long documents or coding. The VESA mount compatibility means you can use a monitor arm to free up desk space.
Given the 27-inch screen size, a desk depth of at least 60cm is recommended to maintain a comfortable viewing distance (about 60-70cm from your eyes). In smaller HDB flats or condos, you may need to measure your desk before purchasing. For more on desk sizing, see: Screen Size and Desk Depth.
Response Time and Motion Handling
The U2723QE has a 5ms grey-to-grey response time with overdrive enabled. This is adequate for office work and light gaming, but not for fast-paced competitive gaming. In our testing, the monitor showed noticeable motion blur in fast-moving scenes, and the overdrive setting (Fast) introduced some overshoot. The monitor's 60Hz refresh rate also limits smoothness. For gaming, a 144Hz or 165Hz monitor would be much better.
For an explanation of response time, see: What Is Response Time and Why It Matters.
Warranty and Dead Pixel Policy in Singapore
Dell offers a 3-year Advanced Exchange warranty for the U2723QE in Singapore. This means Dell will send a replacement monitor the next business day, and you return the defective unit. This is a good warranty, but it does not cover dead pixels unless there are six or more (Dell's Premium Panel Guarantee is not included with this model). Some retailers in Singapore, such as Dell's official store, Lazada, and Shopee, may offer extended warranty options.
If you are concerned about dead pixels, it is worth checking the retailer's return policy. In Singapore, consumer law does not mandate a specific dead-pixel policy, so it varies by store. For more, see: Dead Pixel Policy Singapore.
Who Should Buy the Dell U2723QE?
The U2723QE is best suited for:
- Office professionals who need a large, high-resolution screen for spreadsheets, documents, and multitasking. The KVM and Ethernet port are valuable if you use a laptop with a docking station.
- Designers and photographers who work in sRGB or DCI-P3 colour spaces and want accurate colour without spending on a reference monitor. However, those needing Adobe RGB or hardware calibration should consider alternatives.
- Home users who watch movies and browse the web. The IPS Black technology improves black levels, making video content more enjoyable.
- Users who value connectivity and want a single USB-C cable to power, display, and connect peripherals.
It is less suitable for:
- Competitive gamers who need high refresh rates and fast response times.
- HDR enthusiasts who want impactful highlights and deep blacks.
- Print production professionals who require full Adobe RGB coverage.
Where to Buy in Singapore
The Dell U2723QE is available from the following retailers in Singapore (prices as of January 2025):
- Dell Official Store (dell.com/sg), S$1,099, with free delivery and 3-year warranty.
- Lazada (LazMall), S$949 to S$1,049, depending on promotions.
- Shopee (Shopee Mall), S$969 to S$1,079.
- Courts, S$1,099, with in-store pickup.
- Challenger, S$1,099, with member discounts available.
Prices fluctuate frequently, so it is worth checking multiple platforms and waiting for sales events like 11.11, Black Friday, or Christmas. Some retailers offer bundle deals with webcams or monitor arms.
Verdict
The Dell U2723QE is a well-rounded monitor that delivers on its promise of better black levels and high colour accuracy. Its connectivity suite is excellent, and the build quality is typical Dell, solid and reliable. The main trade-offs are the lack of hardware calibration, limited HDR performance, and a 60Hz refresh rate. For the price, it offers good value for professionals who prioritise image quality and productivity features.
If you need a monitor for colour-critical work with hardware calibration, the BenQ PD2705U or ASUS ProArt PA279CRV may be better choices. If you want a cheaper option with similar connectivity, the LG 27UP850N is worth considering. But for a general-purpose 4K monitor with excellent contrast and a robust feature set, the U2723QE is a strong contender.